The Warren County Department of Social Services Food Stamp Program is designed to
promote the general welfare and to safeguard the health and well being of the nation’s
population by raising the levels of nutrition among low-income households. County
Departments of Social Services have direct responsibility for:
Determining the eligibility of applicants for the program;
Periodically reviewing such eligibility determinations;
Authorizing food stamp benefits to those certified as eligible
Providing recipient training in Electronic Benefit Transfer (EBT)
Providing every applicant and participating household an opportunity for a fair
hearing in accordance with policy
CRISIS INTERVENTION PROGRAM (CIP)
This program is for households in a heating or cooling-related emergency who have
income equal to or less than 150% of the poverty level.
Eligible households can get up to $300 in assistance during the state fiscal year
(July through June) to help with fuel costs and electric bills.
Benefits must be authorized within 18 hours to households experiencing a life-threatening
crisis and within 48 hours if the crisis is considered non life-threatening.
CAROLINA POWER AND LIGHT PROJECT SHARE (PROJECT SHARE)
Project Share is funded 100% from monies contributed by CP&L and North Carolina
Natural Gas (NCNG) customers and employees and from corporate donations. Allocations
are made only to counties that have CP&L And NCNG residential customers.
This program is for households in a heating or cooling-related emergency who have
income at or below 150% of the poverty level.
Benefits cannot exceed $300 per application and $600 per year
Funds remaining after heating season (November 1 through May 31) may be used for
cooling needs. Households may receive $300 in cooling assistance if they have not
received the $600 maximum benefit prior to the cooling season. Cooling season is
defined as June 1 through October 31.
CP&L funds can be used in lieu of or in combination with CIP funds if the client
is a CP&L customer.
LOW INCOME ENERGY ASSISTANCE PROGRAM (LIEAP)
This program pays a check once a year to eligible low-income households to help
with their heating bills.
Many families getting food stamps receive this check automatically, without a separate
Applications are taken once a year in the Fall
Eligible households receive their checks in February
EMERGENCY FOOD AND SHELTER PROGRAM (FEMA)
The Emergency Food and Shelter Program was created in 1983 to supplement and expand
the work of local social service agencies, both nonprofit and governmental in an
effort to help people with economic (not disaster-related) emergencies.
These funds are used for emergency sheltering, rent/mortgage and utility assistance
DSS must provide services, maintain records, and submit reports in accordance with
guidelines set forth in FEMA manual
Contact: Lora Edwards, Food and Nutrition Services Supervisor (252)
257-5000 ext. 5028
For more information select this link : Food Stamp Unit
Family and Children Medicaid
This program helps eligible Warren County families with medical bills such as doctor
fees, prescription drugs, hospital charges, and nursing home care. There are several
different types of Medicaid (Medical Assistance). All have income limits, and some
have resource limits. Your caseworker will explain these to you.
Persons who are eligible will get a Medicaid card each month. Medicaid can also
cover medical bills from the three months before the month you apply.
Families with children through age 20. The parent may be able to receive Medicaid
if only one parent is in the home and the child is under age 19. Both parents may
be able to receive Medicaid if both are in the home, but one of the parents is out
of work or has an illness or injury; unemployment and underemployment.
Children through age 20 who live with both parents or other adults.
Individuals through age 20 who live apart from their parents or other adults.
Children under age 1 whose parents' income is equal to or less than 185% of the
poverty limit. The limit is higher than for older children. There is no resource
Children from age 1 through age 5 whose parents' income is equal to or less than
133% of the poverty level. This limit is higher than for children ages 6 and over.
There is no resource limit.
Children from age six through age 18 whose parents' income is equal to or less than
100% of the poverty level. There is no resource limit.
Pregnant women, with or without other children. The income limit is 185% of the
poverty level. There is no resource limit.
Newborn child of a Medicaid authorized mother - Automatic coverage of newborn (M-AF
Work First Family Assistance began in Warren County on January 1, 1997 as indicated
by North Carolina’s Work First Implementation Schedule for counties. Even though
the program has existed a relatively short time, success of the program has come
through the efforts of many agencies, groups, and individuals that provided invaluable
advice, shared thoughts and ideas.
Recognize the many economic, social and financial barriers currently confronting
Warren County, efforts have been made to develop the most comprehensive plan to
include a wide range of educational, training and job opportunities necessary to
enable many WFFA recipients to reach goals of increased self-sufficiency, reduction
in the time spent on public assistance and improved social functioning.
The mission of the Department of Social Service (DSS) is to provide an integrated
system of opportunities, services and income supports that enable recipients to
develop self-sufficiency and achieve and maintain independence. Thus all efforts
will be client centered with the greatest possible degree of flexibility to ensure
“success” for people rather than program. When participants are successful, Work
First Family Assistance will be a success.
Work First is North Carolina State's welfare reform program that helps financially
struggling families find jobs, keep their jobs, get better jobs and build a better
life for their children.
Work First Employment
Work First Employment Services assists with training, work experience, and supportive
casework services to enable Work First Family Assistance recipients to become self-sufficient
and self-supporting. This program is administered by the Warren County Department
of Social Services. Work is required for families on welfare. Work First is based
on the premise that parents have a responsibility to support themselves and their
children. Through Work First, parents can get short-term training and families can
get childcare assistance and other services to help them become self-sufficient,
but ultimately the responsibility is theirs, and most families have two years to
move off welfare. In any given months, depending on how many families come into
the system, how long they stay, and how many leave, the number of families on welfare
rises or falls.
Recognizing this, Work First emphasizes three strategies:
Diversion: Keeping families off welfare by helping them cope with
unexpected emergencies or setbacks. Under Work First, qualifying families a can
get up to three months worth of cash Diversion Assistance, childcare, Food Stamp
benefits, and Medicaid, if they stay off welfare.
Work: Shortening the length of time that families are on welfare
by making work mandatory and by limiting how long a family can receive cash assistance.
To receive Work First benefits, parents must register with the First Stop Employment
Assistance Program, sign a Mutual Responsibility Agreement, and once they move into
the phased-in work requirement; they can continue to receive benefits for up to
24 months. Families reaching the 24-month limit cannot reapply for welfare for three
Retention: Helping families that leave welfare to stay off by encouraging
them to save and by helping to maintain permanent employment.
Work First Family Assistance
Work First Family Assistance is a time limited cash assistance program for families
with dependent children with an emphasis on job placement for all recipients. Work
First Family Assistance also includes referrals to other helping agencies in the
Family Assistance Services Include:
Temporary aid cash assistance
Referrals to other helping agencies in the community
NC Health Choice (NCHC)
North Carolina Health Choice is health coverage that is to be provided under the
federal Title XXI program, which was approved by the North Carolina General Assembly,
signed into law by Governor Hunt and approved by the United States Health Care Financing
Administration (HCFA). The program was implemented in October 1998, allowing families
to obtain health coverage for their children who are otherwise ineligible for Medicaid
and not covered by comprehensive health insurance.
In addition to family income eligibility, children must have been uninsured for
two months prior to their application, unless the child has special needs that must
be verified by a health care professional. It must be determined the child or children
are not qualified for Medicaid.
There are essentially two countable income levels. If the family's countable income
is at or below 150% of the federal poverty level, there is no fee required. If the
family's countable income is at or below 200% of the federal poverty level, there
is a fee of $50.00 for one child and $100.00 for two or more children.
North Carolina Health Choice is important to working families who cannot afford
health care for their children. With out health coverage, babies may not get the
checkups that make sure they are growing healthy and strong. Families may wait until
a child is very sick before seeking medical help, sometimes getting help only in
an emergency. Untreated illnesses can have long-lasting consequences, such as hearing
loss caused by ear infections.
Contact: Alice Abbott, Work First Supervisor (252) 257-5000 ext.
For more information: Work First Services
The purpose Adult Medicaid is to determine eligibility for those individuals who
meet the income and reserve criteria as set forth by state and federal guidelines.
Medicaid helps pay medical bills for some people who have low income and cannot
afford health care. These incomes and reserve limits can range anywhere from 100%
to 135% of the federal poverty level, depending on the particular Medicaid program.
Adult Medicaid helps provide medical care for the elderly, people who are blind
or disabled, and people who need help with rest home costs and nursing home costs.
Note: Medicaid pays for medical services only, and can be used in conjunction with
other health insurance (including Medicare). Eligibility guidelines are determined
by federal and state government standards and are monitored by the North Carolina
Division of Medical Assistance.
What do you need to apply for adult Medicaid?
The process of making an application for Medicaid can be complex and require a considerable
amount of information. Here is a list of information that may be needed in making
Recent medical bills
- Statements and payments made to medical providers
- Canceled checks to medical providers
- Health insurance receipts
- Proof of medical transportation costs
Proof of income for the last several months
- Statement from employer
- Copy of checks
- Record of payments received
- Self-employed records
Bank statements and account numbers
- Checking account statements for the last several months
- Bankbooks. Current savings statements
- Security account statements
- Copies of stock certificates
Life Insurance policies and policy numbers
Social Security card or number for client and family members
Health insurance information
- Policy cost, statements, payments and coverage
Proof of legal alien status (if applicable).
Medical Treatment Facility (MTF)
This includes nursing homes, hospice care, hospital stays of 30 days of more, and
Community Care Services. The income limit for MTF's is adjusted annually.
Supplemental Security Income (SSI)
This is a financial assistance program administered by Social Security. If an individual
is eligible for SSI, he or she qualifies for Medicaid automatically. Any person
who may be potentially eligible for SSI will be referred to Social Security before
a Medicaid application will be taken. The income maximum for SSI is adjusted annually.
Qualified Medicare Beneficiaries (QMB)
This coverage pays an individual's Medicare CO-insurance and deductibles. It does
not pay prescription drugs. The income maximum for QMB is adjusted periodically.
Adult Medically Needy
This is the one Medicaid program that has no income maximum. An individual can qualify
for Medicaid if his or her medical bills exceed a certain percentage of their monthly
income, which is known as the spend down. Medically Needy is limited to one month,
and it only pays for bills incurred after the spenddown is met.
Age 65 or older, or be totally disabled, or be blind.
Residing in a Medicaid approved nursing home.
A citizen of the U.S. or a qualified alien.
A resident of North Carolina(there is no time limit for establishing residency,
only the intent to live in North Carolina).
Contact: Francine Allen, Adult Medicaid Supervisor (252) 257-5000
For more information: Adult Medicaid
The Warren County Department of Social Services Adult Services Unit provides oversight
of social services programs provided by the department of social services to older
and disabled adults and their families across the state. Some of the services we
offer such as Adult Protective Services, Adult Placement Services, Guardianship
Services (when ordered by the court), and Health Support Services must be provided
by all 100 county departments of social services. Others, such as At-Risk Case Management
Services are provided based on county need and available resources.
County DSS offices provide many services for older and/or disabled adults who may
need assistance with care. These include Guardianship Services for adults who have
been determined incompetent by the court to manage their own affairs, Adult Protective
Services to protect disabled adults from abuse, neglect, and exploitation, In-Home
Services serving elderly/disabled adults who wish to remain in their own homes,
Adult Day Care/Health Services, Adult Placement Services, At-Risk Case Management
Services, and Adult Care Home Case Management Services. Adult Placement Services
Adult Placement Services help aging or disabled adults find appropriate living and
healthcare arrangements when their health, safety, and well-being can no longer
be maintained at home. Placement arrangements are made in adult care homes, nursing
homes, other substitute homes, residential health care settings, or institutions.
Adults and their families receive help to complete medical evaluations and financial
applications, and locate and move to new settings. They also may receive counseling
to help them adjust to the change.
Adult placement services also help elderly and disabled adults in the following
Those unable to maintain themselves in their own homes independently or with available
community or family supports
Those living in substitute homes, residential health care facilities, or institutions
and need assistance in relocating due to changes in level of care needed
Those who need assistance in returning to more independent living arrangements
Those who need assistance in adjusting to or maintaining their At-Risk Case Management
Services At-Risk Case Management Services assist adults and children who are at-risk
or show evidence of abuse, neglect, or exploitation in gaining access to needed
medical, social, educational, and other services. At-Risk Case Management Services
Assessing and reassessing the service needs of clients
Developing a service plan to meet the service needs of clients
Assisting clients in locating and contacting providers and programs for needed services
Coordinating delivery of services when multiple providers or programs are involved
in care provision
Monitoring services to ensure that they are received, adequate to meet the client's
needs, and consistent with quality care
A client must be a Medicaid recipient who is at-risk or shows evidence of abuse,
neglect, or exploitation as defined in program policy. Criteria include impaired
adults with insufficient caregiver availability; children of impaired or adolescent
parents; children who have a severe medical or mental condition; and adults or children
who are being abused, neglected, or exploited where a need for protection has been
Community Alternatives Program
North Carolina operates four programs to provide home and community care as a cost-effective
alternative to institutionalization. These are known as "waiver" programs because
standard program requirements are waived to allow the program to operate. The waiver
programs provide some services that otherwise are not covered under Medicaid. Some
of the services we offer include: If you have a concern that an elderly or disabled
adult is being exploited, abused or neglected, call Warren County Department of
Social Services at 252-257-5000.
Contact: Dianna Talley, Adult Services Supervisor (252) 257-5024
For more information: Adult Services
Children & Family Services
Child and Family Social Work Services of Warren County provides safety and permanence
to children by preserving and strengthening families through family-centered, child-focused,
community-based services. To maintain our standard of excellent service, we employ
experienced Social Workers to help clients who require one of the following services:
Child Protective Services
In-Home Case Management Services
Foster Care Placement and Reunification
Recruitment and licensing of Foster Families
Child Protective Services
The Warren County Department of Social Services Child Protection Services Program
protects children who are at risk of abuse or neglect while making every effort
to keep families intact. Child Protection Services also offers referrals for counseling
for families, training for adoptive or foster parents and licensing services for
child welfare agencies.
The Child Protective Services program strives to ensure safe, permanent, nurturing
families for children by protecting them from abuse and neglect while attempting
to preserve the family unit. Child Protective Services help prevent further harm
to children from intentional physical or mental injury, sexual abuse, exploitation,
or neglect by a person responsible for a child's health or welfare. Child Protective
Services also help protect children who have no parent, guardian, or custodian to
provide care and supervision, or whose parents or guardians or custodian is unable
to provide for the care or supervision and lacks an appropriate alternative childcare
Social services staff accomplishes all these services through:
Assessing suspected cases of abuse and neglect
Assisting the family in diagnosing the problem
Providing in-home counseling and supportive services to help children stay at home
with their families
Coordinating community and agency services for the family
Petitioning the court for removal of the child, if necessary
What is Multiple Response System?
The Multiple Response System is an effort to reform the entire continuum of child
welfare in North Carolina, from intake through placement services. The reform is
based upon the application of family centered principles of partnership through
seven strategic components of MRS. The seven strategies of Warren County DSS Multiple
Response System constitutes the basis for its reformation of children's services.
Seven strategies for system reform are:
A choice of two approaches to reports of child abuse, neglect, or dependency
A redesign of in-home services
A strengths-based, structured intake process
Coordination between law enforcement agencies and child protective services for
the investigative assessment approach
Implementation of Child and Family Team meetings during the provision of in-home
Implementation of Shared-Parenting meetings in child placement cases
Collaboration between the Work First Family Assistance and child welfare programs
The Warren County Department of Social Services recruits families to be licensed
as foster parents. Assessments and training are provided at no cost to applicant
families. Warren County has licensed foster homes providing care for children in
the custody of the agency. There is a need for more foster homes for children of
all ages. Many foster parents adopt children in their care if adoption becomes the
plan approved by the court for the child. There is also a need for specialized foster
homes to provide care for delinquent and undisciplined youth. If you are interested
in learning more about becoming a foster parent, please contact the agency and information
will be mailed to you.
Foster Care Services are provided to ensure the safety of children in an alternative
care arrangement when their safety cannot be maintained in their own home. Foster
care is a temporary plan of care until the child can be safely returned to their
home, be placed in the custody or guardianship of another approved caretaker or
Foster care is a temporary living arrangement for abused, neglected, and dependent
children who need a safe place to live when their parents or another relative cannot
take care of them. Often their families face issues such as illness, alcohol or
drug addiction, or homelessness.
When the Warren County Department of Social Services (DSS) believes a child is not
safe, and a judge agrees, DSS takes custody of that child and finds a foster home
for him or her. Length of stay in foster care varies from a few days to much longer.
Foster families are recruited, trainee and licensed to care for abused and neglected
children temporarily, while their parents work with social work professionals to
resolve their family issues. Relatives may be licensed as foster parents. The foster
family, DSS and the birth family work together to return children to their own homes
as quickly as possible. In cases where the child becomes free for adoption, foster
parents may be considered as adoptive parents.
Child Placement Services for Children
We believe our foster children deserve safe, permanent, nurturing homes within one
year of initial placement. To achieve this it is vital for every foster child in
Warren County to have one single, stable foster care placement within his own community.
These services include:
Providing temporary homes for children in DSS custody
Supervising children in foster care
Providing ongoing counseling and support services to help families and children
reunite and stay together
Providing extra counseling and support for families and foster parents of children
who are ill, disabled or delinquent
Petitioning the court for legal termination of parental rights
Making recommendations for adoption for children unable to return home
Recruiting, screening, training potential foster parents, performing home studies,
performing local criminal background checks to ensure the safety of potential foster
children placed in the home, and recommending licensure of the home.
To find out how to become a licensed foster parent you can visit our Licensing web
page, call NC KIDS at 1-877-NCKIDS (1-877-625-4371) or contact the Warren County
Department of Social Services at (252) 257-5000. Your local County Department of
Social Services can offer information that will help you decide if foster parenting
is right for you.
Contact: Anita Evans, Foster Care Supervisor (252) 257-5850
For more information: Foster Care Services
Some foster children will never go back to their birth family. We are committed
to the principle that every one of these children deserves a "forever family". We
have the firm belief that a safe, permanent, and nurturing home can be found for
any child who needs one. We also firmly believe that we are responsible for enabling
this. Adoption Services are designed to find permanent homes for children and to
provide support to the families who adopt them.
Children waiting for adoption include:
Children with special needs, such as physical, mental, and emotional disabilities
Sibling groups and teenagers
Minority children, especially African American males
Many children available for adoption are eligible for monthly maintenance payments,
medical benefits, and other services. Adoption Assistance is available for all children
whose status and special needs meet certain criteria. Children who are considered
special needs include children with physical, mental, developmental, and emotional
disabilities as well as sibling groups, older children, and children of color. The
Department of Social Services determines individual eligibility based on specific
criteria. The agency then works with adoptive parents to meet needs through an adoption
assistance agreement. The monthly adoption assistance payment in North Carolina
is computed on a graduated level based on the age of the child. Most of North Carolina's
100 county Department of Social Services have raised their rates to the following
$475.00 for children 0-5
$581.00 for children 6-12
$634.00 for children 13-18
Supplemental adoption assistance payments for HIV positive children are also available
and are set at the following level:
$800.00 per month/child with indeterminate HIV status
$1000.00 per month/child confirmed HIV-infected, asymptomatic
$1200.00 per month/child confirmed HIV-infected, symptomatic
$1600.00 per month/child terminally ill with complex care needs
Contact: Anita Evans, Foster Care Supervisor (252) 257-5850
For more information: Adoption Services
The Warren County Department of Social Services provides a Child Daycare Program
to assist families and their children with access and information to high quality
childcare services, to establish eligibility, and to provide coordination of available
resources, along with financial assistance for low-income families who are working,
searching for employment, or in an educational activity and need child care services.
The Families that receive assistance in purchasing affordable daycare can work and/or
pursue training that will lead to employment and self-sufficiency.
Please call the Department of Social Services for more information or to schedule
What is Smart Start?
Smart Start is North Carolina's nationally recognized initiative to ensure all children
enter school healthy and ready to succeed. Smart Start helps working parents pay
for childcare, improves the quality of childcare and provides health and family
support services in every North Carolina county.
Smart Start works to ensure all children have the skills they need to be successful
in school. That could include hearing, dental or developmental screenings, access
to higher quality childcare and support for families.
Child Support Services was established for the purpose of legally requiring responsible
parents to support their children. The program assists individuals with obtaining
support from an absent parent for the child to have an economically stable home.
Applications can be taken (1) at the Child Support Office or (2) can be mailed in
to the office. We are located at: 820 Hwy. 158 Business West, Warrenton, NC and application
should be mailed to PO Box 694, Warrenton, NC 27589. Anyone that has custody of
a child and there is a parent not present in the home may apply for child support
If you have questions or would like additional information please contact our Customer
Service Call Center at 1(800) 992-9457 or contact us directly at 1 (252) 257-1165.
There is an application fee if you are not receiving services with our agency such
as Medicaid or Work First assistance. If you are receiving services there is no
fee for you to apply
The fee is based on income and the amounts are $10 and $25. That fee is non-refundable
and will need to be paid before we can open your case