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TO REPORT ALL EMERGENCY SITUATIONS, DIAL 911. |
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Emergency Services
540 West Ridgeway Street
Warrenton, NC 27589
Phone: (252) 257-2666
Fax (252) 257-9458
Hours: 8:30AM – 5:00PM Monday - Friday (After hours call 911) |
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Mission Statement |
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Warren County Emergency Services is a dedicated group of professionals committed
to making Warren County a safe place to live and work. This is accomplished through,
not only emergency response, but fire and accident prevention programs and
public education. The Department of Emergency Services consists of mainly three
disciplines: Emergency Management, Emergency Medical Services, and Fire Marshal.
Warren County Emergency Services is led by the Emergency Services Director/Fire
Marshal, Chris Wright. For more information about your local Emergency Services
office, please contact Gladys Favours, 540 West Ridgeway Street Warrenton, NC 27589;
Phone (252) 257-2666.
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Emergency Medical Services |
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Mission Statement |
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Warren County Emergency Medical Services strives to provide compassionate, high
quality advanced life support care, cost effective pre-hospital emergency care and
convalescent transport in a quick and efficient manner to the citizens and visitors
of Warren County.
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Medical Director |
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Dr. William Fowlkes |
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Staff |
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Chris Wright, Emergency Services Director
Dennis Paschall: EMS Coordinator / Paramedic
Vickie Ryder: Administrative Assistant
A Shift:
Barry Chandler: Supervisor / EMT-Paramedic
James Brinkley: EMT-Paramedic
Chris Tucker: EMT-Paramedic
John Wilson: EMT- Paramedic
B Shift:
Tracy Hewlin: Supervisor / EMT-Paramedic
D.J. Wright: EMT-Paramedic
Wesley Norwood: EMT-Paramedic
Melissa Fitts: EMT-Basic
C Shift:
Laverne Jeffries: Supervisor / EMT-Paramedic
David Crocket: EMT-Paramedic
Tracy Pulley: EMT-Paramedic
Chris Pegram: EMT-Paramedic
Contact Information
540 West Ridgeway Street Warrenton, NC 27589
Ph (252) 257-1191 Fax (252) 257-7137
Business hours are: M – F 8:30 – 5 PM
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About EMS |
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For over 35 years Warren County EMS has provided Warren County with pre-hospital
care. With a full staff of 13 personnel and 10 part-time, we operate two paramedic
ambulances 24 hours a day, 7 days a week and answer approximately 2,200 calls annually.
Warren County EMS is primarily responsible for an estimated 332 square miles. The
remaining 110 square miles is covered by the Warren County Rescue Squad under the
auspices of Halifax Emergency Medical Services System that provides paramedic coverage
within that district. Due to Warren County not having a hospital within its border
and being a large rural county. EMS emergency responses could take up to 20 minutes
before an ambulance crew could be on location. So to reduce response time before
an ambulance crew gets on the scene the First Responder Program was established.
Warren County has a great First Responder Program supported by nine fire departments
throughout the county. Many are trained to the EMT level and can stabilize a patient
or perform life saving care until the ambulance crew arrives. All nine first responder
VFD’s are equipped with semi-automatic defibrillators to provide early defibrillation
for cardiac arrest victims. These First Responders are invaluable to EMS and the
public considering some of the remote locations people live in Warren County. These
First Responders live and most work in the county and are in most cases close to
people needing emergency care. However; all First Responders are volunteers and
will respond if they can. Warren County EMS, along with Warren County Rescue Squad
and the Warren County VFD’s take great pride in providing professional emergency
care.
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EMS Training |
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Warren County's emergency medical care providers continually train to ensure that
our patients receive the most up to date and efficient care possible. All field
personnel receive a minimum of 36 hours of continuing education in a variety of
topics. Much of our training is through the Vance-Granville Community College where
personnel receive certifications such as Advanced Cardiac Life Support, Basic Trauma
Life Support, and many others. Personnel also receive in-house training using the
Internet, videotapes and portable training programs.
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Response Area |
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By using two paramedic level ambulances, WCEMS responds to nearly 2,200 calls for
help in its response area of Warren County. The Warren County Rescue Squad with
the Halifax Paramedic responds to about 175 calls per year in their response area.
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FAQ's |
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Q: Why are there so many different vehicles responding to an emergency?
A. Warren County Paramedics respond in a blue and white ambulance.
These are the vehicles you will be transported in to the hospital. Additional vehicles
may be fire department first responder vehicles.
Q: Will I receive a bill for Ambulance transport?
A: WCEMS does bill for services. The billing office will bill Medicare,
Medicaid and third-party insurance companies.
Q: How much does it cost for an ambulance to take me to the hospital?
A: Our basic fee for Basic Life Support and Advanced Life Support
transports is $300 plus $8.50 per mile. The Board of County Commissioners approves
our rates. We charge this fee in order to reduce the tax burden for operating an
emergency medical service.
Q: Where can I pay my Warren County EMS medical bill?
A: EMS bills can be paid by mailing your payment to our billing/collection
agent in Rocky Mount or you can make your payment in person at the EMS building
during regular business hours.
Q: What happens when EMS arrives?
A: Each patient is given a history and physical exam. The paramedics
then decide on a course of treatment. Liberal protocols allow our paramedics a degree
of freedom not found in every emergency medical service. This is the reason our
training is extensive and on going. The paramedics may consult with an emergency
department physician or they may initiate treatments on their own. If transportation
to the hospital is necessary, the patient will be transported to the nearest
local hospital normally.
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EMS Billing Charges |
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The Warren County Board of County Commissioners has approved the following EMS charges
effective August 1, 2008:
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Base Rate for Basic Life Support or Advanced Life Support |
$350 |
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Mileage (loaded) |
$10.41 per mile |
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Mileage (Return) |
$5.00 per mile |
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Treatment request No Transport |
$75 |
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Treatment/No Transport (ALS) |
$150 |
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Treatment/Helicopter Transport |
$175 |
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Specialty Transport |
$400 |
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(Inter-facility transport requiring specialized personnel) |
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Waiting time after first hour |
$40.00 |
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Ambulance Standby
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$40.00 per hour |
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Warren County EMS will file insurance claims with Medicare, Medicaid, and private
insurance companies. Persons using the Emergency Medical Service are asked to provide
any insurance information you have at the time of service, whenever possible. We
DO accept assignment on many insurance policies. If you have any questions about
billing or charges, please telephone our business office at (252) 257-5711 or (252)
977-0125 during normal business hours (8:30 a.m. until 5:00 p.m. Monday-Friday).
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Patient Care |
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Providing the best patient care possible is our mission at WCEMS. By giving our
personnel the latest equipment along with quality training we are able to insure
our mission is up held.
In EMS there are no specialties. All personnel must be trained to handle a variety
of emergency situations. Countless hours are spent each year insuring that any given
situation, even though it may be different, is cared for as professionally and compassionately
as possible.
Currently our paramedic personnel are trained and able to perform the following
skills:
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12 Lead ECG interpretation
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Blood Glucose Analysis
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Cardiac Defibrillation
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Needle Chest Decompression
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Combi-Tube Airway
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External Cardiac Pacing
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Intraosseous Access
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Intravenous Access
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Nasogastric Tube Insertion
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Nebulizer Inhalation Therapy
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Needle Cricothyrotomy
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Orotracheal Intubation
- Synchronized Cardioversion
We have an extensive arsenal of medical capabilities to treat virtually any medical
or traumatic condition. 25 different medications are carried on each ambulance.
Additionally we utilize the latest technology such as Zoll monitoring systems and
other devices for advanced airway management, fracture immobilization, cardiac stabilization,
and a host of other procedures.
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